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Privacy Policy

Effective Date: Sep 24, 2023.

Our Privacy Policy ("Privacy Policy") helps explain our data practices, including the information we process to provide our Services. For example, our Privacy Policy talks about what information we collect and how this affects you. It also explains the steps we take to protect your privacy, like building our Services so delivered messages aren’t stored by us and giving you control over who you communicate with on our Services.This Privacy Policy applies to all of our Services unless specified otherwise.

This Privacy Policy applies to current and former visitors (“users” to our app and to our online customers). By visiting and/or using our app, you agree to this Privacy Policy.

 

[Disclosure] : “VyomApp use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.”

 

Information We Collect :-

We may collect your name, email, phone number, street, city, district, state, pin code, country. This information is used to create your profile on the app.We may ask you for your permission to upload photos, videos, and other file formats on the app. This is to enable you to set up your profile picture and upload posts, send messages on the app.We use tracking tools like Google Analytics, Amplitude for collecting information about your usage of app and website.We might send you information about special promotions. We might also tell you about new features or products.We may ask for your permission to sync your contacts with the app. This is to help you discover and connect with your contacts and friends already present on the app.We might send you SMS or emails about your account to keep you informed and updated.We may ask you for your permission to enable access to the microphone of your phone. This is only asked when you want to attend a live meeting inside the app.VyomApp must receive or collect some information to operate, provide, improve, understand, customize, support, and market our Services, including when you install, access, or use our Services.The types of information we receive and collect depend on how you use our Services. We require certain information to deliver our Services and without this we will not be able to provide our Services to you. For example, you must provide your mobile phone number to create an account to use our Services.

Our Services have optional features which, if used by you, require us to collect additional information to provide such features. You will be notified of such collection, as appropriate. If you choose not to provide the information needed to use a feature, you will be unable to use the feature.

  • Your Account Information. You must provide your mobile phone number and basic information (including a profile name of your choice) to create a VyomApp account. If you don’t provide us with this information, you will not be able to create an account to use our Services. You can add other information to your account, such as a profile picture and "about" information.
  • Usage And Log Information. We collect information about your activity on our Services, like service-related, diagnostic, and performance information. This includes information about your activity (including how you use our Services, your Services settings, how you interact with others using our Services (including when you interact with a business), and the time, frequency, and duration of your activities and interactions), log files, and diagnostic, crash, website, and performance logs and reports. This also includes information about when you registered to use our Services; the features you use like our messaging, Website (including website name, website picture, website description), payments or business features; profile photo, "about" information; whether you are online.
  • Device And Connection Information. We collect device and connection-specific information when you install, access, or use our Services. This includes information such as hardware model, operating system information, battery level, signal strength, app version, browser information, mobile network, connection information (including phone number, mobile operator or ISP), language and time zone, IP address, device operations information, and identifiers
  • User Reports. Just as you can report other users, other users or third parties may also choose to report to us your interactions and your messages with them or others on our Services; for example, to report possible violations of our Terms or policies. When a report is made, we collect information on both the reporting user and reported user. 

How We Use Information:-

We use information we have (subject to choices you make and applicable law) to operate, provide, improve, understand, customize, support, and market our Services.We don’t share any of your personal information with any third party or any individual. All the data is strictly protected under the judicial laws of data protection.Only in very extreme cases, we may only share information to respond to a court order or court subpoena. Before sharing any information, we will take your consent, before we go ahead with it.

Law, Our Rights, And Protection:-

We access, preserve, and share your information described in the "Information we collect" section of this Privacy Policy above if we have a good-faith belief that it is necessary to: (a) respond pursuant to applicable law or regulations, legal process, or government requests; (b) enforce our Terms and any other applicable terms and policies, including for investigations of potential violations; (c) detect, investigate, prevent, or address fraud and other illegal activity or security, and technical issues; or (d) protect the rights, property, and safety of our users, VyomApp,or others, including to prevent death or imminent bodily harm.

Account and Personal Data Deletion :

If you want to delete your personal data you can do so by deleting your user account at any point in time by following steps -

  1. Log-in into your account
  2. Go to settings
  3. Click 'Delete Account'

Jurisdiction :

If you choose to visit the website, your visit and any dispute over privacy are subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.

Contact :

If you have any questions about this Policy or other privacy concerns, you can write us to policy@vyomapp.com

Updated Date:

We may amend or update our Privacy Policy. We will provide you notice of amendments to this Privacy Policy, as appropriate, and update the “Effective Date” at the top of this Privacy Policy. Please review our Privacy Policy from time to time.